Answered By: Jed Cridland-Hughes Last Updated: Jan 05, 2017 Views: 663
If a borrower locates an item for which s/he has paid the lost fee, the item may be returned up to six months after the payment was made. If the item is in usable condition, i.e., it is not damaged and all parts are returned, the borrower will be refunded the lost fee paid minus any overdue charge for that item and any other outstanding fines/fees on his/her account. Refunds will not be given on replacement charges the borrower paid for lost or damaged parts. The Library Business Office processes refund requests and mails checks to the name and address listed in the borrower’s account.
This policy may be found in the library's Fines/Fees policy.